Privacy Policy

At Matter Book World, we are committed to protecting your privacy and ensuring a secure and enjoyable experience when you visit our website and purchase books. This privacy policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard your information.

By using our website, you agree to the collection and use of information as described in this privacy policy.

1. Information We Collect

We collect both personal and non-personal information to provide a better user experience. The types of information we may collect include:

• Personal Information: When you create an account, place an order, or contact us, we may collect personal details such as your name, email address, phone number, mailing address, payment information, and shipping preferences.

• Non-Personal Information: We may collect data such as IP addresses, browser type, device information, and browsing activity to improve website functionality, analyze trends, and tailor our services to better suit your needs.

• Cookies: Our website uses cookies and similar technologies to track user activity, store preferences, and enhance your experience. Cookies help us analyze website traffic and personalize content.

2. How We Use Your Information

We use your information for the following purposes:

• Order Processing: To process and fulfill your orders, including payment and shipping.

• Customer Support: To respond to your inquiries, provide customer support, and address any issues related to your orders.

• Personalization: To recommend books based on your preferences and browsing history.

• Marketing and Promotions: To send you newsletters, updates, and promotional offers. You can opt-out of receiving marketing communications at any time.

• Improvement of Services: To improve our website functionality, design, and user experience by analyzing user behavior and feedback.

3. Sharing Your Information

We respect your privacy and do not sell, rent, or share your personal information with third parties, except in the following cases:

• Service Providers: We may share your information with trusted third-party companies (e.g., payment processors, shipping providers) who assist us in operating the website and providing services.

• Legal Requirements: We may disclose your information if required by law, to protect our rights, or to comply with legal processes.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. We use secure payment gateways for transactions and implement appropriate physical, electronic, and administrative safeguards.

However, please note that no data transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You can access and update your personal information by logging into your account or contacting us directly.

• Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in any email you receive from us.

• Delete Account: You can request the deletion of your account and personal information by contacting us.

6. Third-Party Links

Our website may contain links to third-party websites, products, or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our systems.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Effective Date" at the top of this policy. We encourage you to review this privacy policy periodically.

9. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at:

Matter Book World
Email: matterbookworld.com
Address: Near Indusind Bank, Nalagarh, Solan,  Himachal Pradesh - 174101

By using our website, you acknowledge and accept the terms outlined in this privacy policy.